1) How do I connect to a TV device?

You just need to connect your iDevice and TV device to the same wifi network, then open the app, choose your favorite app.

2) What types of devices are supported by the application?

The application supports all Smart TVs that support AirPlay

3) Does the app offer trial mode or not?

The app can be downloaded for free from the AppStore, but to use it you need to upgrade to the Premium version (Onetime or Subscription). We offer a 3-day trial period before charging when you sign up for each year. Please check if your TV is compatible with the app during the free 3-day trial. If your TV does not support AirPlay, please cancel your subscription before the 3-day trial period to not be automatically charged from your account. How to cancel the trial subscription please see details in 13).

4) Why is my TV device not appearing in the AirPlay menu?

5) Why does the app that wants to mirror appear "Recording is not supported by this App" warning?

This app doesn't allow screen mirroring from your device for some reason like copyright, Please use web version or from another app that allows screen mirroring.

6) How to mirror video to TV

There are 2 ways: Use the [Cast Video] feature or the [Screen Mirroring] feature.

With Cast Video:

• - Click Cast Video from the Home screen of the application ->
• - Select your device and press Connect ->
• - After the connection is complete ->
• - Press the (+) sign in the lower right corner of the screen and select cast video ->
• - Select your video to cast ->
• - It may take a long time if your video is too long. ->
• - After the video is processed, it will automatically play on your TV.

With Screen Mirroring:

• - Select [Screen Mirroring] from the Home screen of the app ->

7) How can I mirror Full HD content with WEB CAST function?

The default TV Cast for AirPlay app will take the video playing on your iDevice to play on your TV. For example you want to mirror video content in full HD quality from youtube, you need to select 1080 quality mode.

8) Some apps won’t Screen Mirror, how is that possible?

Some apps block Screen Mirroring. This means that application developers can choose themselves if they want to block Screen Mirroring. For instance, Netflix, Disney+ and Apple TV have decided to block this.
There is a simple test that you can do to see if the app that you want to mirror has blocked Screen Mirroring:

Open that particular app and slide up Control Center on your iPhone/iPad. Then, click on Screen Recording and start recording the screen to your Camera Roll. Watch the app that you want to mirror and at some point stop the screen recording. Then go to your Photos app and watch the video that was recorded. If the recorded video shows the app you want to mirror, it works fine. If the video is empty, then the app you want to mirror does not allow Screen Mirroring.

9) If screen mirroring or streaming isn't working on your AirPlay-compatible device

Try these steps first After each step, see if you still need help.

10) If you're asked to enter an AirPlay password on Apple TV

The first time you use AirPlay with your Apple TV, you'll see an onscreen password. Enter the password into your device to stream content to Apple TV. Or if you're using Conference Room Display, a message will always appear on the display with AirPlay connection instructions and wireless network details.

11) Where is the AirPlay code on my TV?

On the TV remote: Home button > Home Dashboard > Airplay > Airplay & Homekit Settings > Require Code > Use Password Instead. If you’ve set up a previous password, it gives you the password (or a new one)

12) How do I fix AirPlay problems?

Follow these troubleshooting tips to fix AirPlay problems with your Apple devices:

・Check your Apple device and TV device are using the same Wi-Fi network.

・Make sure your TV or AirPlay device is powered on and awake.

・Turn off and on Bluetooth on your iOS device. Do this from Control Center or go to Settings > General > Bluetooth.

・Turn off and on Wi-Fi on your iOS device. Do this from Control Center or go to Settings > General > Wi-Fi.

・Check your Wi-Fi router’s firmware is up to date.

・Update your TV to the latest software by going to Settings > General > Update Software.

・Update your iOS device to the latest software by going to Settings > General > Software Update.

・Reboot your Wi-Fi router

・Restart your AirPlay device or TV; you may need to disconnect power to do this.

・Restart your iOS device; press and hold the Side button with either Volume button, then slide to power off.

・Make sure there is only one device trying to stream at any time.

・Turn off restrictions from Settings > Screen Time > Content & Privacy Restrictions.

13) How to cancel a subscription on your iPhone, iPad, or iPod touch

1. Open the Settings app.

2. Tap your name.

3. Tap Subscriptions.

4. Tap the subscription that you want to manage.

5. Tap Cancel Subscription. If you don’t see Cancel, the subscription is already canceled and won't renew.

14) What is the refund policy?

Developer generally does not provide direct refunds on application purchases. (except for special cases). Please do not contact us with refund requests as we cannot fulfill these requests. You can contact the support outlet for the platform in which you purchased the application, but the circumstances and eligibility for a refund is determined at their discretion.

Please contact Apple support, because only Apple can refund your money.